We welcome feedback - positive or negative - about your experience of our local NHS services, as this helps us to improve services for patients.
We need to know if you, your relative or someone you care for, has not received a good service. Please be assured that raising a concern or complaint will not affect your care or treatment in any way.
If you are unhappy with the treatment or service you have received from our services, you have the right to make a complaint, have it looked into and receive a response.
You can also write to the following address:
IMPORTANT: Please note, due to COVID-19, the Patient Advice and Liaison Service (PALS) and complaints team are working from home. If you send a letter by post, there will be a significant delay in the team receiving and replying to any post.
How do I make a complaint about primary care services?